Returns & Exchanges

At The Regimental Shop, we take pride in our heritage and quality, offering a 30-day return window for items in their original, unworn condition. We are committed to ensuring your regimental attire and accessories meet your exact standards for fit and finish.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all regimental tags and protective seals remain intact and undamaged.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it clearly to the outside of your parcel before dropping it at an authorized collection point.

4

Inspection and Refund

Once our quality control team verifies the condition of the returned goods, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing